Leadership, Performance, Engagement

The Modules

Extraordinary Leadership - Building Trust & Developing Resilience

What?

This is a one day interactive online course. Pre-work is required.

How do you build trust and develop resilience with those around you? By driving a culture of openness and resilience.

Trust and resilience are not traits that people either have or don't have. They involve behaviours, thoughts and actions that must be learned and developed. So how do you discover ways to build trust and develop resilience with those you work with, thereby fostering greater productivity and higher employee engagement and retention in the process?

This interactive worksession is for anyone who wants to develop a culture of improved openness, inclusivity and emotional awareness in their workplace. Starting with an Everything DiSC Profile we will explore your preferences and tendencies and how your behaviour may impact those around you. This worksession is ideal for anyone seeking a set of tools to support themselves and others during periods of change and uncertainty.

The Everything DiSC Profile is a universal DiSC assessment which can be used by anyone, at any level and with any role in your organisation. The profile report will give you all you need to know about your own profile and how to work effectively with others. It takes about 15 minutes to complete the assessment and your Profile will be ready for downloading immediately. 

This module is very interactive, using breakouts, whiteboards, chat – but most importantly, every learner will be required to complete an Everything DiSC Profile. 

This course is approved by the Institute of Leadership & Management, you will receive a certificate of completion, and can use your attendance towards CPD points.

Who is this for?

This for people at Management or Leadership level – you MUST have at least 2 direct reports, and have been in a leadership role for a minimum of 18 months. You CANNOT take part if you did the Tourism and Hospitality Talent Development Programme (THTDP) in 2022, or one of our THTDP modules earlier this year. You CAN take part if you did the THTDP in 2021, the content is completely different, those who did Management level will have had a brief introduction to DiSC but not completed a full profile.

Please click the Full info button to see a one page summary of the content for this module.

Extraordinary Leadership - Conflict Resolution

What?

This is a one day interactive online course. Pre-work is required.

How do you deal with internal conflicts in the workplace? By addressing conflict and enabling everyone to positively engage with each other.

Every day, leaders are making decisions and facing problems they’ve never encountered before. The demands placed on today’s leaders are intense. They are constantly asked to get more out of their teams, to do more with less and yet continue to lead a team and achieve extraordinary results. Disagreements between individuals are an inevitable part of everyday leadership, but the impact can be minimised. As a leader, you set the tone - the culture - of your team and knowing how to handle these disagreements effectively is a vital skill.

This interactive worksession is for anyone who wants to develop a culture of capability in their workplace. We begin by exploring your Everything DiSC Workplace Profile.

The Everything DiSC Profile is a universal DiSC assessment which can be used by anyone, at any level and with any role in your organisation. The profile report will give you all you need to know about your own profile and how to work effectively with others. It takes about 15 minutes to complete the assessment and your Profile will be ready for downloading immediately. 

This module is very interactive, using breakouts, whiteboards, chat – but most importantly, every learner will be required to complete an Everything DiSC Profile. 

This course is approved by the Institute of Leadership & Management, you will receive a certificate of completion, and can use your attendance towards CPD points.

Who is this for?

This for people at Management or Leadership level – you MUST have at least 2 direct reports, and have been in a leadership role for a minimum of 18 months. You CANNOT take part if you did the Tourism and Hospitality Talent Development Programme (THTDP) in 2022, or one of our THTDP modules earlier this year. You CAN take part if you did the THTDP in 2021, the content is completely different, those who did Management level will have had a brief introduction to DiSC but not completed a full profile.

Please click the Full info button to see a one page summary of the content for this module.

Extraordinary Engagement - Developing a Coaching Culture

What?

This is a one day interactive online course. Pre-work is required.

How do you unleash innovation, creativity and commitment in those around you? By making the shift from telling to coaching.

Rapid, constant change is now the norm for most of us. What worked - and succeeded - in the past is no longer a guide to what will succeed in the future. Today's leaders and managers don't have all the answers and so to cope with this new reality, we must find different ways of support and guiding - rather than instructing - so that those around us learn how to think for themselves, how to adapt to constantly changing environments. The future role is about becoming a coach.

It’s one thing to aspire to becoming a leader or manager as a coach, but it’s another to make it happen as an everyday practice. This interactive worksession is for anyone who wants to develop a culture of capability in their workplace. We begin by exploring your Everything DiSC Workplace Profile.

The Everything DiSC Profile is a universal DiSC assessment which can be used by anyone, at any level and with any role in your organisation. The profile report will give you all you need to know about your own profile and how to work effectively with others. It takes about 15 minutes to complete the assessment and your Profile will be ready for downloading immediately. 

This module is very interactive, using breakouts, whiteboards, chat – but most importantly, every learner will be required to complete an Everything DiSC Profile.

This course is approved by the Institute of Leadership & Management, you will receive a certificate of completion, and can use your attendance towards CPD points.

Who is this for?

This course is aimed at leaders with direct reports. This is higher level content. You CANNOT take part if you did the Tourism and Hospitality Talent Development Programme (THTDP) in 2022, or if you have done one of the THTDP modules earlier this year. You CAN take part if you did the THTDP in 2021, those who did Management level will have had a brief introduction to DiSC but not completed a full profile.

Please click the Full info button to see a one page summary of the content for this module.

Where and When?

The course content will be accessed through GiraffePad, a learning management platform that allows you to view the session, access all the course material and communicate with your learning group.

There are different dates available for these courses. Please select on the application form all of the dates that you are able to attend, if you are successful you will be given one of the dates. Depending on numbers applying for each module, all the dates may not be used.

Wednesday 25th May 2022, 9.30am to 4.30pm (with 2 x 15 min and 1 x 30 lunch break)

Wednesday 1st June 2022, 9.30am to 4.30pm (with 2 x 15 min and 1 x 30 lunch break)

Tuesday 7th June, 9.30am to 4.30pm (with 2 x 15 min and 1 x 30 lunch break)

Wednesday 8th June, 9.30am to 4.30pm (with 2 x 15 min and 1 x 30 lunch break)

Tuesday 14th June, 9.30am to 4.30pm (with 2 x 15 min and 1 x 30 lunch break)

Wednesday 15th June, 9.30am to 4.30pm (with 2 x 15 min and 1 x 30 lunch break)

Eligibility

You have to sign a form to confirm that you meet these conditions so please check this before applying. If you are not eligible you will not be able to take part. Your information is added to the Skills Development Scotland (SDS) system for funding approval, so it will flag up if you do not meet these criteria.

Applicants must meet the following criteria to be eligible for this training opportunity:

• Must be working in the Scottish hospitality and tourism industry, and the employee must be living and working in Scotland.

• Eligible sectors - any business within Tourism and Hospitality, please provide information on the application form.

• Must be over the age of 16, can be at any level, with any job role.

• A business can apply for up to 10% of your workforce (please note, with much smaller numbers available, they may not all get to take part).

• Candidates must be working with you on a full time or part time basis, for a minimum of 8 hours per week.

Not Eligible

• If you did the 6 or 8 week Tourism and Hospitality Development Programme in 2022, you cannot take part in these modules (you can take part if you did the programme in 2021).

• If you did the THTDP Leadership or Performance module earlier this year, you cannot take part in these modules.

• An overseas national who is subject to an employment restriction or to a time limit on their stay in Great Britain or both except where the individual is a refugee or overseas national where the Biometric Residence Permit (BRP) which is provided by the Home Office shows they have the right to work regardless of the time shown;

• A person at the same time on any employment, education, training, or enterprise programme funded by any Government department or by SDS. For the avoidance of doubt Modern Apprenticeship is a Scottish Government funded employment programmes; Kickstart is a UK Government funded employment programme; and individuals who are in education at (i) university, (ii) further education college or (iii) school (in each case as solely determined by SDS) are in education programmes funded by the UK or Scottish Government.; NOTE - IF YOU ARE CURRENTLY A FUNDED STUDENT AT ANY LEVEL, DOING AN APPRENTICESHIP OR SVQS, OR ANY COURSE WHERE YOU RECEIVE MONEY TO HELP WITH THE FEES, YOU CANNOT TAKE PART IN THIS

• A person in custody as a prisoner or on remand in custody;

• An overseas national who is subject to any funding restriction which would apply to the NTTF - THTDP.

Requirements to take part

This is an interactive virtual programme, so individuals must have access to the following to be able to take part.

• Computer / laptop / tablet device - with a camera (so we can see you on video) and a microphone (so we can hear you) PLEASE NOTE - A SMARTPHONE IS NOT ACCEPTABLE AS IT DOES NOT ALLOW ALL THE FUNCTIONALITY NEEDED

• Internet access

• Notepad and pen

• A quiet space to take part for this one day session

• An open mind and a willingness to learn!

If an employee has any barriers to taking part please let us know on the application form.

How to apply

If you are interested in taking part in one of these modules, please speak to a senior manager at your business (General Manager or HR level as the main contact for your application). We must have business approval for an employee to take part - so you need to have a confirmed contact at your business approving your application, and we need their details in the application.

Candidates must want to take part, and businesses must be willing to allow them the time to do so. Please do not apply for anyone who hasn’t agreed to do this module, and hasn’t confirmed their availability on the given dates.

An individual can only apply for and take part in ONE of these modules. Please do not apply for more than one of the modules.

Please complete our online application form for each employee .  There is some specific information that we need about the business, and each individual. The information you need is:

• Information about your business - business name, postcode, local authority where this is (drop down menu), what your business does (drop down menu), contact details for the manager who is dealing with the business’s applications (title, name, job title, email, telephone), and the business’s current workforce number (state total numbers on full time and part time together - this allows us to check the criteria of only up to 10% of your workforce being allowed to apply).

• Information about the candidate - which module they are applying for (Leadership - trust and resilience / Leadership - conflict / Performance / Engagement), contact details (personal and work email, mobile number), date of birth, job title, gender identity (drop down menu), any barriers to this person being able to participate, and which of the dates the individual CAN do - you must ask the individual about this as we will use this information to place them on a module. PLEASE NOTE - ONCE OFFERED A DATE, THIS CANNOT BE CHANGED

Applications must be received by midnight on Sunday 1st May 2022. Absolutely no late applications.

Businesses and applicants will be informed of successful applications by Monday 9th May 2022 at the latest.

Allocation of places

If there are too many applicants for any of the modules, then candidates will be chosen to allow a good geographical spread of businesses around Scotland, a good mix of people from different qualifying sectors, and a number of different businesses.  If one business has applied for a number of employees to take part, if we cannot offer them all a place, we will pick at random.

The number of groups for each course will depend on the number of applications received.

Please note - if you are successful you will be offered a place on one of the dates you have confirmed are suitable. This cannot be changed, so if you are unable to do that date you will miss out and your place will be offered to someone else.

Information required before you are accepted

Successful candidates will be emailed with 2 forms which they must complete before being accepted for the module (one PDF and one online). They MUST complete this asap, and return by Friday 13th May 2022 or they will not be able to take part. As a public funded programme, there are very specific requirements for participants and their businesses, and certain information that we must have to enrol you.

We will ask you and your business to complete and “sign” a PDF training agreement - please view this form here so you can see what you will be required to provide, and agree to - both the business and the participant have a page to “sign”. Do not send this to us now, we will send you a copy with guidance notes if you are accepted for one of the modules.

SDS Training Agreement form here to view

We will also ask you to complete some information for equalities and diversity monitoring, through an online form.

All information is of course kept confidential and secure.

Course requirements before taking part

Once you have returned the 2 forms to HIT Scotland, the training company will send you an email to verify your Giraffepad account, and then send a link to create your Disc profile. The Disc profile takes around 15 minutes to complete, and is very important, as the course is based around this. Both of these things MUST be done 3 days before your course date, or you will not be able to take part.

Apply now

Once you have read all the information above, are sure about your eligibility, and have the details you need to apply, please click on the button for the online application form.

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